Frequently Asked Questions (FAQs)

We know that starting the recovery journey comes with a lot of questions. Here, you’ll find answers to some of the most common questions about addiction treatment, our programs, and what to expect at NewLife.

  • Care packages can be dropped off or mailed in, whichever is easier for you. While drop-offs do not include client visits, our staff makes sure all approved items are delivered safely.
    If you are unsure of the approved items, please give us a call.

  • We know cost matters. Since every client’s situation is unique, the best way to get accurate pricing is to give us a call. We will walk you through your available options and answer any questions about payments.

  • At NewLife, we believe that recovery is more than just getting clean. It means rebuilding your life with purpose. Our residential and outpatient programs offer structure, accountability, and care that meets you where you are. Whether you are starting over or trying again, you will not walk this road alone at NewLife.

  • Treatment at NewLife is designed to address the entire person. We use a variety of clinically-based group and individual therapies. As a faith-based organization, we also offer spiritual support for those who desire it. Each treatment plan is tailored to meet our clients where they are and help them move toward the life they want.

  • It depends on the program. Our residential treatment center, NewLife for Women, serves adult women only. Our outpatient programs in Gadsden and Pell City are open to adults of any gender, age 18 and older. If you are not sure which program is right for you or your loved one, we are happy to talk it through with you.

  • Availability changes depending on the program and time of year. The best way to check openings is to reach out to our team. We will help you understand your options and guide you through the next steps.

  • Inpatient treatment (like our residential program) provides a structured, live-in environment where clients can focus entirely on their recovery without outside distractions. Outpatient treatment, on the other hand, offers the same kind of counseling and accountability but allows clients to live at home and attend scheduled sessions during the week.

  • A good first step is to let someone you trust know that you are entering treatment. You will also want to plan for time off, arrange transportation, and take care of any urgent responsibilities. You do not have to do it alone, our team can help walk you through it.

    If you are coming to our residential program, we have made a checklist of what to bring and what to leave at home. Click here to see the checklist on our Residential Treatment page.